FCC Family Care Centre Johor Bahru

About this facility

FCC Family Care Centre is a JKM-licensed senior care facility in Ulu Tiram, Johor Bahru, operating from a campus at 17 Jalan Resam, Taman Bukit Tiram. The centre runs two distinct residential units: the CHS Home (36 beds, named after its first resident Mdm. Chia Hui Siam), which accommodates residents from independent to fully bed-bound, and the dedicated MemoryCare Home (16 beds) for residents diagnosed with dementia. Together the two homes provide 52 licensed beds. FCC also offers day care, post-operative recovery stays, and a home-based mobile care service for residents who prefer to remain in their own homes.

The operator's website lists the following care categories with published monthly fees: Basic Care (standard nursing, ADL assistance, medication management) from RM 3,500; Intermediate Care (adds dementia care and fall management) from RM 3,800; Advanced Care (includes palliative care for cancer, Parkinson's, and coma conditions, plus physiotherapy and occupational therapy) from RM 4,300; Home-Based Care from RM 4,300; and Day Care at RM 200 per day. Meals are provided five times daily (breakfast, lunch, high tea, dinner, supper) and are included in residential packages. The published staff-to-resident ratio is 1:6, with nurses on duty 24 hours and a bi-monthly doctor visit schedule plus an on-call emergency doctor. The campus deploys SmartPeep, a vision AI monitoring system that provides 24/7 fall detection and staff alerts using privacy-blurred imaging rather than live video recording.

The natural setting is a genuine differentiator: the compound includes an organic farm and edible garden whose produce goes to resident meals, outdoor areas for walking and birdwatching, a greenhouse, gazebo, and farm animals used in animal-assisted therapy sessions. FCC's Instagram feed (@fccfamilycarecentre, nearly 500 posts) shows regular resident activities — ketupat weaving, table-tennis coordination games, garden harvests, and school-community visits. Reviews on Google Maps are consistently positive about cleanliness, outdoor space, and attentive front-of-house staff; one older review flagged that viewing inside rooms requires a prior appointment and that walk-ins may only see the compound. Families should schedule a formal visit in advance via WhatsApp to see both homes and confirm room availability. On visit: confirm the room type and care tier that fits your relative's current clinical needs, as the pricing tiers differ meaningfully across the three care levels.

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