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City Heart Care
Johor Bahru, Johor, Malaysia
Rating: 4.8 / 5.0 (123 Google reviews) • Care type: Nursing Home + Assisted Living + Rehabilitation
About this facility
City Heart Care is a licensed nursing home and care centre located at 17, Jalan Paya Manis in Taman Johor, Johor Bahru. Established in 1993 as a small old folks home, it became one of Malaysia’s earliest Ministry of Health-licensed nursing homes in 2004. Today, it operates across 14 bungalow-style homes on a single campus, led by founder Mr Yeo Thiang Huei and supported by a team of nurses, caregivers, physiotherapists, and two on-call doctors, Dr. Ibrahim and Dr. Bala.
Care services (from cityheartcare.com):
Residential Nursing Care
Respite Care
Wound Care
ADLs Support / Assisted Living
Vitals Monitoring
Physiotherapy
Acupuncture
Medical Transport and Medical Escorts
Medical Appointments Administration
Laundry Services
Personal Hygiene Management
Personal Skin Care Management
4 Nutritional Meals per Day
What reviewers say (Google, 123 reviews, 4.8★):
Cleanliness is consistently highlighted as a major strength
Families describe long-term stays, some over a decade, and note careful selection after visiting many other homes
Owner Mr Yeo is praised for personal attention and responsiveness
Physiotherapists are mentioned by name for their role in stroke and accident recovery
Medical transport services receive positive feedback for efficiency and clear communication
Food quality and variety, including vegetarian options, are noted positively
Reviewers mention supportive staff and management, especially in adapting to residents’ language needs
Visiting hours are from 8:00 am to 7:00 pm daily. The centre is conveniently located near several major hospitals: 4 minutes from Hospital Permai, 7 minutes from Kempas Medical Centre, and 12 minutes from Hospital Sultanah Aminah. Pricing is not published — contact the centre directly for a quote. Full details at cityheartcare.com.
What to ask on visit:
What is the current bed availability and typical waiting time for admission?
How are residents assigned to the different bungalows—by care needs, mobility, or language?
What is the caregiver-to-resident ratio during both day and night shifts?
How is medication managed and how are families updated about changes in care?
What protocols are in place for pressure sore prevention and wound care?
Which languages are spoken by staff on a daily basis?
Are services like acupuncture included in the standard fee or billed separately?
Pricing
PricingCall for pricing
Care capabilities
Nursing careYes
Dementia careYes
RehabilitationYes
Respite careYes
Assisted daily livingYes
Medical services
PhysiotherapyYes
Wound careYes
PEG / tube feedingYes
Oxygen therapyYes
Medication managementYes
Facility information
Visiting hours8:00 am – 7:00 pm daily
JKM registration numberMOH Licensed
Last updated2026-06-01
Contact & location
Address17, Jalan Paya Manis, Taman Johor, 81200 Johor Bahru, Johor Darul Ta'zim, Malaysia
Phone+60 7-234 8899
WhatsApp+60 16-771 7199
Websitehttp://www.cityheartcare.com/
Google Mapshttps://www.google.com/maps/search/?api=1&query=Google&query_place_id=ChIJIe3zdFly2jERo-MP34BYA_A
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