Zara Aisyah Care Centre (ZACC)

About this facility

ZARA AISYAH CARE CENTRE (ZACC) was founded in 2015 by Wan Salbiah Mior Yahya and is based at Jalan Gunung Tahan U11/10A, Bukit Bandaraya Shah Alam, Selangor — a residential area in the Seksyen U11 corridor of Shah Alam. It is one of Malaysia's more prominently known Islamic-oriented elderly care providers, positioning itself as a pioneer Shariah-compliant care specialist. The company reports growth from two staff caring for two residents at founding to over 300 employees and more than 500 patients served across its network, which now includes a second site branded ZACC MYTOWN.

ZACC offers 24/7 residential nursing care, dementia care, and assisted daily living in what it describes as a luxury environment. Spiritual care is a core differentiator: daily prayers, Quran recitation, and Islamic routines are structured into the daily schedule. Medical support, physiotherapy, and counselling are included in the care model. Room types cover single with attached toilet, twin with attached toilet, and triple configurations. Monthly fees are reported in the RM 3,001–5,000 range, with a comprehensive inclusions package covering 24-hour care, accommodation, housekeeping, laundry, catering, monthly medical review, and security. Visiting hours are structured and booking-based (9 am–2 pm and 6 pm–8 pm, daily including public holidays).

ZACC's strong Islamic identity means it is an excellent fit for Muslim families who want religious observance integrated into care — but families of non-Muslim residents should clarify how the religious programme is structured and whether it is optional or universal. Ask about the nurse-to-resident ratio, the qualifications of the physiotherapy and dementia care staff, and whether the RM 3,001–5,000 range reflects the U11 branch specifically or is a network-wide figure. Given the booking-only visiting policy, also confirm the escalation pathway for families who need to reach staff urgently outside visiting hours.

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